Timely Filing of Claims
Reimbursement for co-payments or any other eligible medical, dental, vision or prescription charges must be submitted to the Plan office within 90 days of the service dates when charges are incurred. The 90 days count does not start from the date a bill is received by a participant or from the date a participant pays a bill. To ensure timely submission, copies of billings received from a doctor, hospital or other provider of health services may be forwarded to the Plan office immediately upon receipt and participants may request that the Plan payment be made directly to the provider of services if preferred.
The 90 days-from-service date time limit for submission of claims applies to both pensioners and active participants.
In case of emergency, it is vital that Welfare Plan participants and dependents carry at all times personal identification with current address, phone and contact information as well as all health plan I.D. cards. When Plan participants are at sea, it is important that copies of health plan I.D. cards be left with family members at home. Please contact the Plan office if a new or duplicate card is needed.
Other information that participants should keep with them in the event of an emergency are the name and phone number of a personal physician and a list of any prescriptions that are currently being taken.
Please also keep the Plan office informed of any changes in your marital status, births in your family or changes in address.
You can e-mail questions to the SUP Welfare Plan at the following e-mail addresses. To protect your privacy do not include your social security number or other sensitive personal information in your e-mails.
Michelle Chang, Administrator: firstname.lastname@example.org
Patty Martin: email@example.com
Virginia Briggs, Claims: firstname.lastname@example.org
Michael Jacyna, Eligibility: email@example.com
Terry O’Neill, Training Representative: firstname.lastname@example.org